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Support & Ticket Portal

Get help, fast

Log in to the Medicalls support portal to submit an incident, request a service, or check the status of an existing ticket.

Submit an incident

Something broken or degraded? Report an incident and our team is on it.

Report incident

Service request

Need a change or new setup? Submit a service request if you have permission.

New request

Check ticket status

Track open tickets and see the latest updates from Medicalls support.

View status

Updates & history

Review responses, resolutions, and the full history of your requests.

See updates

Talk to support

For urgent reading-room impact, reach the team directly through the portal.

Contact support

Response times

Priority routing for incidents affecting diagnostic reading workflows.

Learn more